Cookies

This website uses ‘cookies’ – pieces of data which are stored on your computer. This Policy explains how we use cookies on this website.

1. What are cookies?

A “cookie” is a small text file that is placed onto your device by a website, which enables features and functionality. There are several types of cookie and they have different functions or uses. For example, some cookies help us improve the experience of our website or help us tailor our services to you.

2. When does Mental Health UK place cookies?

Any browser visiting our sites (mentalhealth-uk.org, truths.mentalhealth-uk.org and mentalhealthandmoneyadvice.org, clic-uk.org) will receive cookies from us.

3. What type of cookies do we use?

Different terms are used to describe cookies (and not all websites and organisations use the same terms, which can be confusing). We have categorised the 3 types of cookies we use on our website as:

Performance Cookies (also often called analytic cookies) – that help us collect information about your use of the website to improve the website and your user experience

Functionality Cookies – that help the website function better for you by, for example, personalising areas of the website for you, if you are a return visitor

Essential Cookies – that are essential cookies for you to use parts of the website.

4. What are cookies used for?

Cookies can be used to recognise you, remember your preferences, and give you a personalised experience in line with your settings. They can make your interactions with us faster and more secure. Additionally, cookies allow us to bring you advertising, and bring customised features to you.

Here are some examples of how they might be used:

Authentication – If you’re signed in, cookies help us show you the right information and personalise your experience.

Security – We use cookies to enable and support our security features, and to help us detect malicious activity like credit card fraud.

Preferences, features and services – Cookies can help you fill out forms more easily. They also provide you with customised content.

Advertising – We may use cookies to show you relevant advertising both on and off our site. We may also use a cookie to learn whether someone who saw an ad later visited our site and took an action (eg downloaded a factsheet or made a donation). This helps us see how the ad performed.

Performance, analytics and research – We use cookies to understand, improve, and research new features and services, eg the common Google Analytics cookie which allows us to collect (and ‘remember’ for up to 28 days) anonymous information about how you use our website. This helps us improve the site.

5. Website cookie acceptance

By using our website you consent to our use of cookies as updated from time to time and the cookies we use will be stored on your device (unless rejected by you, or disabled by your browser). We have a visible banner on our website to remind users that by using the website you consent to our use of cookies.

If you do not accept our use of cookies as set out in this Policy, please set your internet browser to reject cookies. This may impair your ability to use our website. Most browsers allow you to control cookies through their settings on your computer or other device.

When the updated ePrivacy regulation arrives in 2020, functionality everywhere should improve and make this easier for you.

However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you. It may also stop you from saving customised settings like login information. If you use our site without changing your browser settings, we’ll assume that you’re happy to receive all cookies. Most browsers also let you review and erase cookies.

We may update our cookies from time to time, and this Policy, so please check this Policy regularly. More general information on cookies is available at www.allaboutcookies.org