Create the right conditions
Give some thought to how, when and where you might broach the conversation:
- Choose a place and time where you can speak privately – perhaps suggest a walk outside, or suggest you go grab a coffee. Or you could suggest a quiet meeting room.
- Choose the right time – a break, lunchtime or perhaps a private meeting where you won’t be interrupted.
- Create the right conditions for active listening – it may be better to sit or be beside them. Give affirmative physical and/or verbal nods.
- If you’re working from home be aware you may need to demonstrate active listening more verbally on a phone/video call.