Cookies

This Cookie Policy (“Policy”) sets out how Mental Health UK (“we”, or “us”) uses and categorizes cookies and other tracking technologies through our websites: www.mentalhealth-uk.org and www.fundraising.mentalhealth-uk.org. We are committed to ensuring that your privacy is protected, and this website respects the extent of your consent given via the cookie banner which is displayed at the top of the page when you visit our website.

This website uses ‘cookies’ – pieces of data which are stored on your computer. This Policy explains how we use cookies on this website.

1. What are cookies?

A “cookie” is a small text file that is placed onto your device by a website, which enables features and functionality. There are several types of cookie and they have different functions or uses. For example, some cookies help us improve the experience of our website or help us tailor our services to you.

2. When does Mental Health UK place cookies?

Any browser visiting our sites (www.mentalhealth-uk.org, truths.mentalhealth-uk.org and mentalhealthandmoneyadvice.org) will receive cookies from us.

3. What type of cookies do we use?

Different terms are used to describe cookies (and not all websites and organisations use the same terms, which can be confusing). We have categorised the 3 types of cookies we use on our website as:

Performance Cookies (also often called analytic cookies) – that help us collect information about your use of the website to improve the website and your user experience

Functionality Cookies – that help the website function better for you by, for example, personalising areas of the website for you, if you are a return visitor

Essential Cookies – that are essential cookies for you to use parts of the website.

4. What are cookies used for?

Cookies can be used to recognise you, remember your preferences, and give you a personalised experience in line with your settings. They can make your interactions with us faster and more secure. Additionally, cookies allow us to bring you advertising, and bring customised features to you.

Here are some examples of how they might be used:

Authentication – If you’re signed in, cookies help us show you the right information and personalise your experience.

Security – We use cookies to enable and support our security features, and to help us detect malicious activity like credit card fraud.

Preferences, features and services – Cookies can help you fill out forms more easily. They also provide you with customised content.

Advertising – We may use cookies to show you relevant advertising both on and off our site. We may also use a cookie to learn whether someone who saw an ad later visited our site and took an action (eg downloaded a factsheet or made a donation). This helps us see how the ad performed.

Performance, analytics and research – We use cookies to understand, improve, and research new features and services, eg the common Google Analytics cookie which allows us to collect (and ‘remember’ for up to 28 days) anonymous information about how you use our website. This helps us improve the site.

5. Website cookie acceptance

By using our website you consent to our use of cookies as updated from time to time and the cookies we use will be stored on your device (unless rejected by you, or disabled by your browser). We have a visible banner on our website to remind users that by using the website you consent to our use of cookies.

If you do not accept our use of cookies as set out in this Policy, please set your internet browser to reject cookies. This may impair your ability to use our website. Most browsers allow you to control cookies through their settings on your computer or other device.

When the updated ePrivacy regulation arrives in 2020, functionality everywhere should improve and make this easier for you.

However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you. It may also stop you from saving customised settings like login information. If you use our site without changing your browser settings, we’ll assume that you’re happy to receive all cookies. Most browsers also let you review and erase cookies.

We may update our cookies from time to time, and this Policy, so please check this Policy regularly. More general information on cookies is available at www.allaboutcookies.org

This Cookie Policy should be read alongside our Privacy Policy, which explains how we use personal information. If you have any questions about this Cookie Policy, please feel free to contact us at data.enquiries@rethink.org

What are cookies?

Cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or allow another website to recognise the cookie. Cookies serve the purpose of making our website function in more user friendly and effective ways, and in order to tailor the website operations to your needs and preferences, analyze website usage and generally improve your online user experience.

Although this notice refers to the general term ‘cookie’, it also applies to similar tracking technologies that we use (such as ‘web beacons’, ‘clear GIFs’ and ‘pixel tags’).

You can find out more about cookies at www.allaboutcookies.org

Why do we use cookies?

We use cookies to:

let you navigate and do things on our website. In other words, some cookies are necessary for our website to function.
collect statistics – the information collected by cookies enables us to improve the website through usage figures and patterns. For example, to see which pages of the website are the most popular and how users are interacting with them.
analyse how individuals interact with us so we can improve our services.
ensure that our website is secure – for example, to make sure that personal information that you give to us does not fall into the wrong hands.
suggest content for you based on the pages of our website you have previously visited.
allow our advertising partners to show you content on other sites, including on social media, based on how you use our website.

Types of cookies used

Our website uses the following types of cookies and storage objects:

Our website uses transient cookies, which will be deleted once you close your browser. Session cookies, which fall into the category of transient cookies, enable our website to identify different requests from your browser during the same session. Your device can be recognized once you return to our website. Session cookies will be deleted once you close your browser.
Our website uses persistent cookies. Persistent cookies expire or get automatically deleted after a set period; the duration differs depending on the specific cookie (see further details about the duration of specific cookies on our website in Section 5 below).
Our website uses so-called HTML5 Storage Objects, that are saved on your device. These objects store data independently from your browser and have no preset expiry/deletion date.

Categories of cookies used

We differentiate between cookies that are necessary for the website’s technical features (also known as ‘necessary’ or ‘essential’ cookies) and optional cookies. To enable you to select your cookie preferences when you visit our website, we provide you with the option to reject the use of cookies which do not fall under the “Necessary” or “Essential” category by clicking ‘Deny’ on our cookie banner. You can choose to accept or reject cookies in the optional categories by clicking the corresponding buttons on the banner, or by clicking ‘Show details’. You cannot opt-out of our use of Necessary cookies, since these are necessary for the functioning of our website.

Which cookies do we use?

The table below provides more information about the specific cookies we use and why.

Necessary cookies: are required to provide you with the best experience when navigating through our website. Without the strictly necessary cookies we cannot provide some functionality necessary for our services and navigational redirects.

Functional/Preference cookies: help us to improve your experience on our website through enhanced functionality. The cookies may be set by us or by third party providers whose services we use. If you do not allow these cookies then some o all of these services may not function properly.

Analytical cookies: (also known as ‘statistic’ or ‘performance’ cookies’) help us to know which pages are the most and least popular and see how visitors move around the website. These are non-essential cookies that the used to better our platform. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing cookies: These cookies may be set through our site by our advertising partners and used by us to measure our marketing activity. They may be used by those companies to show you relevant adverts on other sites. They do not store your contact details, but are based on uniquely identifying your browser and internet enabled device.

Accepting cookies

By clicking ‘Accept All’ on our cookie banner when you visit the website, you consent to our use of our non-essential cookies as updated from time to time. In particular, you consent to these cookies being stored on your computer or mobile device (unless rejected or disabled by your browser). As noted above, you also have the option to ‘Deny’ cookies so that you reject all non-essential cookies. We also offer you the ability to customise which cookies are placed on your device by selecting the appropriate buttons on our cookie banner, or by clicking ‘Show details’.

How to identify, delete, and/ or reject cookies by using your browser settings

You may wish to restrict or block the cookies set by our website, or indeed any other website, using your browser.

The ‘Help’ function within your browser will tell you how, but you can also visit www.aboutcookies.org, which contains information on how to do this as well as how to delete cookies. Please be aware that restricting cookies may impact on the functionality this website.

Click on the links below to find out how to change your cookie settings in specific browsers and/or on particular operating systems and devices:

You can also opt out of receiving cookies on the website for Google Analytics

There is also software available which enables you to use settings that allow to you choose which cookies are set on your digital device, such as the Ghostery app.

You can view or adjust your cookie preferences for this site at any time through the Cookie Settings page.

Updates to this notice

We may update this Cookies Notice from time to time – for example, to take into account changes at Mental Health UK or to reflect changes in regulation or legislation. We therefore recommend that you check this notice regularly. We aim to notify you of any significant changes by way of a notice on our website or by contacting you directly when reasonably possible.

Last updated: January 2024

The following is generated by the Cookie management platform we deploy on our website:

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