Unable to work during ill health leading to increased debt

Jack needed support managing his finances due to his low income, being unable to work because of kidney disease, depression and anxiety.

"Your help is absolutely outstanding."

Jack faced a growing amount of debt, we looked at ways to maximise his income through available support offers.

As Jack lives in shared ownership property, the mortgage and rental costs left him in a deficit budget. We wrote to all his creditors to request holding action, so we could support him in
exploring options. Jack was aware of the risk of losing his property due to the escalating arrears. A family member was luckily able to support him by paying off his debts, as he was due an inheritance that he would pay them back with.

“You do not understand the relief that you personally have lifted off my shoulders. Your knowledge and the way you have explained
everything has been so clear and direct.”

– Jack

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Just £10 could allow 25 people to access the Mental Health & Money Advice website to help them improve their financial and mental health.

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