Our colleague Charlotte started volunteering for RAIS throughout 2020. Being the tough year that it was, she played a significant role in adapting the service during the pandemic, supporting contacts who got in touch and directing more complex queries onto the Advice and Information Officers. Charlotte showed incredible commitment – giving her time and supporting others during a period when many people were feeling the impact of the pandemic.
In August 2020, her dedication was rewarded as she was offered full time employment by RAIS as an Advice and Information Officer. However, she looks back on her time as a volunteer fondly, acknowledging that it was this period that really shaped her outlook, supported her own wellbeing, and enrichened her experience.
– Charlotte Ramdat"There are not enough words to describe how much I enjoyed my time as a volunteer. My experience was an eye-opening and positive one to say the least. I learnt new information and skills, helped other people and really got to understand how mental health affects people on a day-to-day basis.
When I applied to volunteer at Rethink Mental Illness’ Advice and Information Service, I did not think I would be volunteering during a global pandemic. However, if anything positive has come out of this crisis for me it would be my volunteering role. It showed me how much this service is needed, now more than ever, and how you can have a big impact on someone else’s life. Even just by having a 10-minute chat.
Volunteering has also helped me to keep going during this pandemic. It has had a positive impact on my own wellbeing and kept me busy during a scary time."
