More information

Useful contacts

Mood Juice PTSD self-help

Website :
Northumberland, Tyne and Wear NHS self-help leaflets:

Anxiety UK

User-led organisation which supports people with anxiety disorders, including PTSD.

Phone: 08444 775 774 (Mon-Fri 9:30-17:30)

ASSIST (Assistance Support and Self Help in Surviving Trauma)

Not-for-profit organisation offering therapists trained in trauma-focused CBT, EMDR and treating complex PTSD.

Phone: 01788 560 800

Combat Stress

Charity offering support to ex-Service men and women of all ages with mental ill-health.

Phone: 0800 138 1619 (24 hours)
Email: [email protected]

Freedom from Torture

Support, practical advice and treatment for survivors of torture. Has access to language interpreters.

Phone: 020 7697 7777 (admin)
Email: via website

Rape Crisis

Support for survivors of rape and sexual assault.

Phone: 0808 802 9999 (Helpline open 12:00-14:30 and 19:00-21:30 daily)
Email: [email protected] (general enquiries)

UK Psychological Trauma Society

Online list of UK trauma services.

Veterans UK

Government body offering support for veterans.

Phone: 0808 1914 218 (open 7.30 – 18:30 Monday to Thursday; and 7.30 – 17:00 Friday)
Email: [email protected]

If you live in England

Rethink Mental Illness

Find out more about a wide range of mental health conditions, treatment and supports options.

Rethink Advice and Information Service: 0300 5000 927 (9:30am – 1pm Monday to Friday)

SASH (London Social Anxiety Self-Help Groups)

Email: [email protected]

If you live in Scotland

Support in Mind Scotland

For all conditions and further support in Scotland.

Phone: National Information Service 0131 662 4359
Email: [email protected]

PASS – Patient and Advice Support Service

Phone: 0800 917 2127

MWCS – Mental Welfare Commission for Scotland

MWCS protect and promote the human rights of people with mental illness, learning disabilities, dementia and related conditions. The Commission provides information and advice on rights/welfare in mental health, learning disability and related conditions to service users, carers and medical staff.

Phone: 0131 313 8777 (professionals) 0800 389 6809 (service users & carers only)
Email: [email protected]

LSA – Legal Services Agency

Legal Services Agency (LSA) is a Law Centre and Charity which provides skilled legal advice, assistance and representation to vulnerable people and those who would otherwise find it difficult to get legal advice.

It has experience in areas of law that other solicitors don`t deal with. The strong commitment to social justice means it believes everyone should have the right expert on their side when things go wrong.

Phone: 0141 353 3354/ 0800 316 8450
E-Mail: [email protected]

SIAA – Scottish Independent Advocacy Alliance

A membership organisation that has the overall aim of ensuring that Independent Advocacy is available to any vulnerable person in Scotland. Independent Advocacy safeguards people who are vulnerable and discriminated against or whom services find difficult to serve, empowering people who need a stronger voice by enabling them to express their own needs and make their own decisions

Phone: 0131 524 1975
Email: [email protected]

You can check to see if there are any support groups for carers in your area, such the Carers Trust Scotland. You can do a postcode search on this page –

ALISS (A Local Information System for Scotland)

Is a search and collaboration tool for Health and Wellbeing in Scotland.


If you live in Wales


Hafal are Wales’ leading charity for people with serious mental illness and their carers. Covering all areas of Wales, Hafal is an organisation managed by the people we support: individuals whose lives have been affected by serious mental illness.

Phone – 01792 816 600/832 400

NHS Wales

NHS Direct Wales is a health advice and information service available 24 hours a day, every day.

Phone: 0845 46 47 / 111 (For 0845 2p per minute, 111 free)


Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide.

Phone: 116 123/ 029 2022 2008 Freephone (24 hours a day/7 days a week)
Email: [email protected]

MIND (Wales info line)

We’re Mind, the mental health charity. We’re here to make sure no one has to face a mental health problem alone.

Phone: 0300 123 3393 Text: 86463 (Monday – Friday 9 am – 5 pm)
Email: [email protected]

Community Advice and Listening Line (CALL)

Offers emotional support and information/literature on Mental Health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service.

Phone: 0800 132 737 Freephone (24 hours a day, 7 days a week) or text ‘help’ to 81066


Meic is the helpline service for children and young people up to the age of 25 in Wales.

Phone – 080880 23456 or text 84001 Freephone

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